Cura

UX/UI Design

Summary

Cura is a self-care application that helps women to develop healthy habits and provide a platform for them to connect with other like minded people.

View Final Product
Project Type
Class Project
Role
Research, UX/UI Design,
Prototyping, Usability Testing, Branding
Duration
Jul - Nov 2020
Tools
Figma, Illustrator

Context

💢 Problem & Solution

2020 was not the year for everyone and we can all agree Covid-19 was to blame. With strict lockdown restrictions lasting for months on end, it had us all uneasy and impacted many psychologically.

As a group of four, we wanted to create a platform where women could easily access simple self-care practices on the go and act as a connection hub for them to talk and share resources on self-care with other users.

Research

Before going into the design stage, we needed to first understand how people were coping during the pandemic, what self-care meant to them and how often they practiced it.

📋 Primary Research

We used two types of data collection methods: online surveys and interviews. We interviewed eight individuals and received a total of 41 responses from the survey from which we were able to generate key metrics and insights in our demographic and their feelings towards self-care and social media.

These were the set of questions that we had prepared:

  1. What electronic device do you use most? 
  2. What app do you believe you'd spend the most time on? 
  3. Do you use that app, or any other app, to practice any form of self-care? 
  4. Stemming from that, what does self-care mean to you? 
  5. How often do you practice self-care?
  6. Which is your favourite social media platform? 
  7. What do you spend the majority of your time doing on social media? 
  8. While you're using the app, what kind of activities do you partake in? 
  9. What platform do you use most to connect with people? How does that connection look? Is it verbal? Visual?
  10. What is your least favourite aspect of connecting with people online?
  11. What is  your favourite aspect of connecting with people online? 
  12. How often do you use social media to practice self-care? 

When analyzing the data we collected, some common themes that we found were:

  • Mobile phones were the most used electronic device, however people have started using their laptop/PC to do remote work
  • Instagram, Facebook and Youtube were the applications that people spent the most time on
  • Participants follow Youtube videos to practice self-care 
  • Many said their least favorite aspect of social media is how addictive it is and find themselves mindlessly scrolling for countless hours, and are left with a sense of unproductivity.
  • There was a variety of responses when interview participants were asked, 'How often do you practice self-care?' but it depended on their own definition of self-care with some believing that self-care is "doing things you enjoy"

📚 Secondary Research

Along with interviews and surveys, we also looked into literature reviews and Australian Bureau of Statistics data to get a more in-depth understanding of the negative impacts Covid-19 has caused for people in Australia. 

Based on our research we found that: 

Internet Usage

  • Majority of Australians use the internet on a daily basis to connect with friends and family, shopping, entertainment and educational purposes.
  • The amount of time spent on the internet decreases as people grow older.

Emotional and Mental Wellbeing During Covid-19

  • ABS conducted a survey in June where they asked Australians over the age of 18 about their mental health, and compared to the results from April, there was a small number of people who reported feeling "restless, nervous, or that everything was an effort"
  • 25% of Australians felt nervous and restless during June, whereas 19% reported feeling that they found doing daily activities more tiring than usual. 
  • People between the ages of 18 to 64 were more prone to feeling anxious and depressed. 
  • Australians who cannot access educational institutions, workplaces or homes are more prone to developing psychological trauma due to stress and concerns about security. 

Time Spent on Activities

  • 44% of Australians have reported that they spent more time on their phones, computers, TV or other electrical devices since the first lockdown
  • 21% reported spending more time doing physical activities.

Telehealth and Online Mental Health Services

  • Covid-19 has pushed for more telehealth services in Australia but due to high demand, they are difficult to access and people have been finding better alternatives such as mobile apps or other online mental health services. 
  • Lifeline has reported that during the first week of March 15th, 25% of callers discussed about Covid-19 and alter in the week it had risen to 39%
  • Since the pandemic, there has been a rapid increase in people downloading mental health apps such as Headspace, Calm, etc.
  • Beyond Blue's Covid-19 forum had gained 26,000 views in the first week of the pandemic and this suggests that more Australians are utilizing digital resources as a coping mechanism. 

👤 User Persona

Using the research that we gathered, I created a persona that reflects the target users' struggles ábout maintaining a healthy lifestyle in the face of the pandemic.

Scenario

Tina is having a hard time balancing her work life and mental wellbeing after the COVID-19 restrictions and is more stressed than ever as her yoga classes have been cancelled, which was her only option of managing stress.

Because Tina is unable to attend her weekly sessions, she finds herself communicating with her friends through social media and often ranting to them about her day as a coping mechanism. After a few days of ranting, Tina realizes the way she copes with her stress is unhealthy and asks her friends for recommendations on exercise apps or yoga videos. One of her friends, Lisa, recommends her a self-care app that would be beneficial for Tina as it offers yoga videos from professional instructors, but tips on dealing with stress.

Listening to her friend, she installs the app on her phone and tries a few of the yoga sessions that are available. After trying them out for herself, she realizes how beneficial yoga was for her mental health (Singh & Chaurasia 2020, p. 91) and is amazed that she can do it inside her own home. She hits the notification button on her favorite instructors and is excited for the upcoming lessons.

Design Process

📈 Userflow Chart

I have created a userflow chart to help visualize what the process of each task would look like for the user from start to finish.

✏ User Interaction Sketches

Horizontal Transitions

The application has content where users can swipe horizontally to see hidden content and can where it is coming from visually.

Swiping Down on Widgets

Certain widgets like share widgets allow users to swipe down to close it rather than pressing the cancel button. This has been added to cater towards experience users as this interaction has been implemented on other existing platforms such as Twitter, Facebook and etc.

Liking Posts

To show responsive feedback, an animation will play when users like a post.

📝 Prototype Design

Once the research and sketching phase was over, we were tasked with developing branding and the prototype. During the time of this project, I had originally designed the app using Axure, a prototyping tool supported by Swinburne. Given this software is very outdated, I redesigned the app using Figma to obtain better results.

📱 Usability Testing

I was able to gather four participants to test my interaction prototype and based on the feedback, the testing was a success and I recieved overwhelmingly positive feedback but there were some minor aspects that needed to be changed such as font size being too small.

Branding

For the branding, I wanted to incorporate a heart motif in the logo because I felt that this best represented the idea of self-care. The idea of using the heart as a flower symbolizes healing and nurturing one’s well-being in a physical and mental sense.

The Product

Take the time to love yourself. Cura is a self-care app that allows women to practice self-care on the go and encourage them to develop healthy habits. In addition, the app acts as a connection hub for those who want to share how they’re feeling to others, or to meet people who share the same concerns.

Interactive prototype is available down below.

View Prototype

Features

Journaling

In a carthartic exercise of self-reflection, users are able to document how they’re feeling and can elaborate further once selecting one of the options available in the app.

Uploading a Photo

Uploading a photo to your journal gives it a more personalized feel.

Explore

Resources on self-care techniques are available in the explore tab and are published by helath professionals.

Users are also able to like and share these posts with their friends or family.

Discussions

A forum where users are able to share resources or their thoughts with other users and are able to connect with them by using the like and comment function.

Creating an Avatar

Users are able to customize their avatars however they please. This encourages users to express themselves and cultivate a sense of identity.